Why choose a video GP consultation
Video lets your doctor see how you look and hear you in real time — useful for many skin, respiratory and general primary-care concerns where a visual review helps clinical judgement.
You will need a quiet space, a stable connection and a device with a camera. If video fails, the clinician may continue by phone when safe to do so.
Before your video appointment
Have a list of symptoms, current medicines, allergies and any recent tests ready. Good lighting helps if the doctor needs to look at a rash or swelling. Join a few minutes early so technical checks do not cut into clinical time.
Often suitable for online review
- Symptom review where seeing you improves assessment
- Follow-up on issues previously discussed online
- Advice and treatment plans when examination in person is not required first
Not for online booking
- Emergencies — call 999 or 112
- Situations where a hands-on exam is clearly required before treatment
Common questions
- What if my camera does not work?
- Tell the doctor at the start. Where clinically safe, the consult may continue by phone; otherwise you may be asked to rebook or seek face-to-face care.