Everything published across DrOnline247.ie — service pages, concern guides, blog articles — is written to help someone understand their options before they book, not to replace an actual conversation with a doctor. This page explains, honestly, how that content gets written, checked, kept up to date, and corrected when we get something wrong.
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What you’re reading, and what it isn’t
Everything on this site is general health information — written to help someone understand a condition, a typical treatment approach, or how a particular service of ours works. It isn’t personal medical advice, and it isn’t a diagnosis. We write with real conditions and real patient questions in mind, but no page can account for your actual history, your current medication, your allergies, or whatever else makes your situation yours.
We say that plainly because it matters more than most disclaimers let on. If something you read here sounds like what you’re going through, the right move is to book a consultation and talk it through with a GP directly — not to act on a general page alone, particularly where starting, stopping or changing medication is involved.
Where the words actually come from
Our pages are written by people with experience writing about health for an Irish readership, drawing on established sources — HSE guidance, recognised clinical bodies, standard general practice references — rather than translated or recycled content built for some other country’s healthcare system. We aim for pages that are genuinely useful and specific, including accurate detail about how our own services actually work, rather than text that could sit on any provider’s website in any country.
Where a topic has real clinical nuance — a symptom that could reasonably point in several directions, or a treatment approach that varies by individual circumstance — we try to reflect that honestly rather than flatten it out for a tidier page. Content that oversells what a single online consultation can achieve doesn’t do our patients any favours, so we actively steer away from it.
A GP reads it before it goes live
Content covering conditions, symptoms, treatment or prescribing gets reviewed for clinical accuracy as part of our process, with input from GPs who actually deliver our consultations. The point of that review is simple: check that what’s written reflects sound, current clinical thinking, that it doesn’t oversell what remote consultations can safely do, and that it includes proper guidance on when someone should seek urgent or in-person care instead of relying on a page.
That review sits apart from, and never replaces, the individual judgement a GP applies during an actual consultation. Published content is necessarily general; a consultation is specific to you. We try to keep that distinction obvious throughout the site rather than tucking it away as a footnote nobody reads.
Nothing here is finished forever
Clinical guidance moves, our services change, and content that was accurate last year can quietly go stale if nobody checks it. So pages get reviewed periodically and updated when there’s a real reason to — a shift in clinical guidance, a change to how a service is actually delivered, or a correction we’ve spotted ourselves or had flagged to us.
We won’t promise a fixed review date for every single page, because that would be a tidy-sounding commitment rather than a genuinely useful one. What we do commit to is reviewing content when there’s good reason, and giving closer, more frequent attention to pages covering the more consequential topics — prescribing and emergency guidance especially.
Found something wrong? Tell us
If something on DrOnline247.ie looks off, outdated, or just unclear, we want to hear about it. An error in published health content can cause real harm if it sits uncorrected, and we take that seriously rather than treating corrections as a nuisance. Reach us through our contact page with the page in question and what you think is wrong, and we’ll look at it promptly.
We’re equally happy to hear from healthcare professionals, patients, or anyone who spots something worth tightening up, even if it’s a matter of clarity rather than strict accuracy. Editorial quality on a health website is never really ‘done’; it gets maintained through ongoing attention and a willingness to fix things when they’re not quite right.
Written for Ireland, not translated for it
Because this site is read almost entirely by people in Ireland, we try to ground every page in sources and context that are actually relevant here, rather than lifting generic international health content and hoping it fits. In practice that means referencing HSE guidance where it exists, being accurate about how GP practices, out-of-hours cooperatives and hospital emergency departments actually function in this country, and describing our own services exactly as they operate rather than how a similar-sounding service might work somewhere else.
We’re also conscious that health content written without that local grounding can mislead readers quietly, without ever saying anything outright false — by referencing processes or entitlements that don’t apply here, or using terms that don’t match how care is actually organised in Ireland. Where a topic touches on something Ireland-specific, such as the Irish Medical Council’s role in registering doctors, or how a pharmacy here typically handles an electronic prescription, we try to be precise about it rather than vague, and we revisit that detail if the underlying system changes.
What we deliberately leave out
There are a few things we try hard to avoid across this site, mainly because we think they’re common failings in online health content generally. We avoid alarmist language designed to frighten someone into booking an appointment they may not actually need. We avoid writing as though a single page could diagnose a condition, or that reading it is any substitute for being examined and questioned properly by a doctor. And we avoid promising outcomes — a guaranteed prescription, a guaranteed certificate — that aren’t ours to promise, since they depend on an individual assessment that hasn’t happened yet.
We also resist the temptation to make remote consultations sound like a direct swap for every kind of surgery visit. It would read more impressively if we claimed an online GP could handle literally anything an in-person appointment could, but it wouldn’t be true, and repeating it often enough wouldn’t make it true either. So our content tries to be specific and plain about what a video or phone consultation is genuinely good at, and equally direct about the situations — a physical examination, an urgent presentation — where it clearly isn’t the right tool for the job.
Who’s accountable for all of this
DrOnline247.ie is owned and operated by One Tech and AI, which carries overall responsibility for the editorial standards described on this page, working alongside the clinical team who review medical content. This policy itself gets revisited from time to time, to make sure it still describes how content is actually produced and checked, rather than drifting into a statement that no longer matches real practice.
Where emergency symptoms come up anywhere on the site, the guidance stays the same and stays plain: call 999 or 112, or get to your nearest emergency department, rather than reading on or waiting for an online slot.
Read something that doesn’t quite match your situation?
General content can’t replace a conversation about your own health. Book a consultation and talk it through with a GP directly.
Is the health content on this site written or checked by doctors?
Content covering conditions, symptoms and treatment is reviewed for clinical accuracy with input from GPs who deliver our consultations, though it remains general information rather than personal medical advice.
Can I just read this instead of booking an appointment?
No — our content helps you understand your options, but it can’t take your own history and circumstances into account the way an actual consultation can. Book an appointment for anything specific to your health.
How often does content get updated?
We review pages periodically and update them when there’s a real reason to, such as a change in clinical guidance, rather than on a fixed arbitrary schedule.
I spotted an error — what do I do?
Contact us with the page in question and what looks wrong. We review reported errors promptly and correct content where appropriate.
Who’s responsible for what’s published here?
DrOnline247.ie is owned and operated by One Tech and AI, which is responsible for editorial standards, working alongside the clinical team who review content for accuracy.
Medical Emergencies
For Urgent Medical Care Or in Life Threatening Emergencies call 999 or 112 immediately.